FAQ
Frequently Asked Questions
Answers to common questions
Care and Cleaning for Cotton Products
Washer and Dryer safe, in cool temperatures or hand wash, lay flat to dry.
Care and Cleaning of Acrylic Products
Washer and Dryer safe, in warm temperatures.
How long does it take to send out my purchase
If in stock, up to 2 days. If colour or size is not in stock, 1 week if I have the yarn available. If yarn is not in stock, then 2 to 3 weeks for customer pickup.
What sizes are available?
I can make sizes:
- X-Small
- Small
- Medium
- Large
- X-Large
I can make custom orders for 2X to 4X on most items.
How long for Special / Custom Orders
It depends upon yarn availability and the custom order. It can be 2 to 3 weeks to order the wool and make the order.
How do I request a Special / Custom Order?
Contact me by either:
- Use the contact page on this website,
- Message me through my phone contact information,
- Email me, or
- Through my Facebook Page
What if I want a different colour than what you offer?
Contact me and I will check for that colors availability.